Shipping Policy
At Betti Name Labels, we want your order to arrive safely, quickly, and without unexpected fees. Here’s everything you need to know about our shipping options.
🚚 Shipping Options
Standard Shipping — Tracked⚡
3–7 business days — $4.99
Your order will be shipped with tracking, so you can follow its journey from our door to yours.
Free Standard Shipping on orders $25+
Express Shipping — Tracked🚀
3–5 business days — $7.99
Need your order a little sooner? Choose Express Shipping for faster delivery and tracking from shipment to arrival.
📦 Order Processing
Most orders are processed and prepared for shipment within 1–2 business days.
For personalized products, please make sure all personalization details are correct before placing your order.
Processing time is separate from shipping time.
For example, an order with Standard Shipping may take:
1–2 business days processing + 3–7 business days shipping
📍 Order Tracking
Once your order has shipped, you'll receive a shipping confirmation email with tracking information.
Tracking may take some time to update after your package has been handed over to the carrier.
You can use the tracking information to follow your package throughout its journey.
💰 Duties & Taxes Included
No surprise fees at delivery.
All applicable duties and import taxes are included in your order, so you won't need to pay additional customs duties or import taxes when your package arrives.
Please note that customs clearance may still cause occasional delays beyond the estimated delivery timeframe.
🎄 Holiday Delivery
During Christmas and other peak shopping periods, order volumes may be higher than usual.
If you're ordering personalized gifts for a specific date, we recommend ordering early to allow enough time for processing and delivery.
Shipping times are estimates and are not guaranteed, especially during peak seasons, severe weather, or other circumstances outside our control.
🏠 Incorrect Shipping Information
Please carefully review your shipping address before completing your order.
If you notice an error, contact us as soon as possible. Once an order has been shipped, we may not be able to change the delivery address.
Additional shipping costs may apply if an order needs to be reshipped due to an incorrect or incomplete address.
📦 Delayed, Lost, or Damaged Packages
If your package is delayed, please check the tracking information provided by the carrier first.
If your package is marked as delivered but cannot be located, please check around your delivery location and with household members or neighbors.
If your order arrives damaged, please contact us as soon as possible with your order number and photos of the damaged package and products. We'll be happy to help.
💌 Need Help?
Have a question about your order or delivery?
Contact our customer support team with your order number, and we'll be happy to assist.
NameBetti Customer Support: service@namebetti.com
